Air Travel

YLW’s senior airport operations manager Phillip Elchitz said it will take them three years to fully recover. (File)

‘Gradual return to service’ as passengers adjust after COVID-19: Kelowna International Airport

Airport director Sam Samaddar said they’re projecting passenger numbers similar to 1996-1997

YLW’s senior airport operations manager Phillip Elchitz said it will take them three years to fully recover. (File)
Scott Streiner, Chairman & CEO of the Canadian Transportation Agency (CTA) and Marc Garneau, Minister of Transport, launch the final provisions of the Air Passenger Protection Regulations during a press conference at the Ottawa International Airport in Ottawa on Friday, Dec. 13, 2019. Steiner says Canada may need to rethink its passenger protection rules after hundreds of thousands flight cancellations prompted by the COVID-19 pandemic left travellers out of pocket. THE CANADIAN PRESS/Sean Kilpatrick

Watchdog says flight refund rules may need reworking to address possible ‘gaps’

Most Canadian airlines have offered credits for a cancelled flight that are valid for at least two years

Scott Streiner, Chairman & CEO of the Canadian Transportation Agency (CTA) and Marc Garneau, Minister of Transport, launch the final provisions of the Air Passenger Protection Regulations during a press conference at the Ottawa International Airport in Ottawa on Friday, Dec. 13, 2019. Steiner says Canada may need to rethink its passenger protection rules after hundreds of thousands flight cancellations prompted by the COVID-19 pandemic left travellers out of pocket. THE CANADIAN PRESS/Sean Kilpatrick
FILE – An Air Canada Boeing 737 Max 8 aircraft is shown next to a gate at Trudeau Airport in Montreal on March 13, 2019. THE CANADIAN PRESS/Graham Hughes

Airlines face MPs’ frustration over health concerns, lack of refunds

Transport Canada officials also faced questions about refunds and health measures

FILE – An Air Canada Boeing 737 Max 8 aircraft is shown next to a gate at Trudeau Airport in Montreal on March 13, 2019. THE CANADIAN PRESS/Graham Hughes
The tail section of a Flair Airlines plane is seen in this undated handout photo. THE CANADIAN PRESS/HO, Flair Airlines *MANDATORY CREDIT*

Longer lines, higher fares and no booze: Flying is about to get more aggravating

COVID-related physical distancing could push average North American flight prices up 43%

The tail section of a Flair Airlines plane is seen in this undated handout photo. THE CANADIAN PRESS/HO, Flair Airlines *MANDATORY CREDIT*
An Air Canada check-in area is shown at Montreal-Pierre Elliott Trudeau International Airport, Saturday, May 16, 2020. Air Canada says it is bolstering its summer schedule, which nonetheless remains more than 50 per cent smaller than last year as the COVID-19 pandemic continues to pound the airline industry. THE CANADIAN PRESS/Graham Hughes

44% fewer passengers flew on Canadian airlines in March 2020 than in 2019

COVID-19 pandemic has hit airlines hard as travel remains low

An Air Canada check-in area is shown at Montreal-Pierre Elliott Trudeau International Airport, Saturday, May 16, 2020. Air Canada says it is bolstering its summer schedule, which nonetheless remains more than 50 per cent smaller than last year as the COVID-19 pandemic continues to pound the airline industry. THE CANADIAN PRESS/Graham Hughes
Canadians’ frustration mounts over lack of refunds for flights cancelled during pandemic

Canadians’ frustration mounts over lack of refunds for flights cancelled during pandemic

A trio of petitions with more than 77,000 signatures are calling for full refunds to be implemented

Canadians’ frustration mounts over lack of refunds for flights cancelled during pandemic
Flair Airlines CEO Jim Scott is pictured at the Edmonton International Airport, in Edmonton on Thursday March 5, 2020. As the federal government gears up to roll out relief measures for hard-hit industries, smaller airlines worry they’ll be left out of the largesse. THE CANADIAN PRESS/Jason Franson

Struggling smaller airlines worry federal aid may come too late, if at all

Small carriers worry they may not qualify for the recently announced bailout

Flair Airlines CEO Jim Scott is pictured at the Edmonton International Airport, in Edmonton on Thursday March 5, 2020. As the federal government gears up to roll out relief measures for hard-hit industries, smaller airlines worry they’ll be left out of the largesse. THE CANADIAN PRESS/Jason Franson
An empty Air Canada check-in counter is seen at Montreal-Trudeau International Airport in Montreal, on Wednesday, April 8, 2020. THE CANADIAN PRESS/Paul Chiasson

Air Canada reports $1.05B first-quarter loss due to impact of COVID-19 pandemic

The airline has reduced its second quarter capacity by 85 to 90 per cent

An empty Air Canada check-in counter is seen at Montreal-Trudeau International Airport in Montreal, on Wednesday, April 8, 2020. THE CANADIAN PRESS/Paul Chiasson
(Black Press Media)

WestJet lays off nearly 7,000 employees, cutting staff in half amid COVID-19 crisis

Calgary-based company the latest airline to be hit by layoffs

(Black Press Media)
Air Canada is laying off more than 5,000 flight attendants. (Photo by THE ASSOCIATED PRESS)

Thousands laid off as airlines struggle with COVID-19 cancellations, travel bans

Some airlines say they will hire back workers after the crisis subsides

Air Canada is laying off more than 5,000 flight attendants. (Photo by THE ASSOCIATED PRESS)
A popular shopping square in Marrakesh, Morocco is empty as of Monday due to COVID-19 fears. Kathleen McCann says it would normally be packed with tourists. (Courtesy of Kathleen McCann)

B.C. couple anxiously awaits flight home after spending $15K to get home from Morocco

The pair hope to fly to Victoria via Paris and Toronto after leaving Casablanca Thursday

A popular shopping square in Marrakesh, Morocco is empty as of Monday due to COVID-19 fears. Kathleen McCann says it would normally be packed with tourists. (Courtesy of Kathleen McCann)
Flair Airlines CEO Jim Scott pictured at the Edmonton International Airport, in Edmonton Alta, on Thursday March 5, 2020. THE CANADIAN PRESS/Jason Franson

Canada’s airline duopoly leaves low-cost carriers and flyers feeling shut out

Canada has just three low-cost carriers: Flair, Swoop and Sunwing

Flair Airlines CEO Jim Scott pictured at the Edmonton International Airport, in Edmonton Alta, on Thursday March 5, 2020. THE CANADIAN PRESS/Jason Franson
A Japanese chartered plane carrying evacuees from Wuhan, China, is parked after landing at Haneda international airport in Tokyo Wednesday, Jan. 29, 2020. (AP Photo/Eugene Hoshiko)

More airlines, including Air Canada, drop flights to China as virus spreads

Several airlines have halted flights to nation where virus has killed more than 130 people

A Japanese chartered plane carrying evacuees from Wuhan, China, is parked after landing at Haneda international airport in Tokyo Wednesday, Jan. 29, 2020. (AP Photo/Eugene Hoshiko)