ICBC is booking road tests for Fernie this month and Sparwood in October. Stock photo

Three driver examiners in East Kootenay: ICBC

ICBC responds to concerns about departure of new driver examiner in East Kootenay

ICBC is reassuring East Kootenay residents that driver testing services will continue to be offered in the region despite another reshuffling of examiners.

At the August 20 regular meeting of council, Sparwood councillor John Baher raised concerns that the East Kootenay was once again without enough examiners to meet demand for road tests.

ICBC spokeswoman Joanna Linsangan confirmed that one of ICBC’s new employees had since left the company.

However, a replacement has quickly been found.

“This new examiner has been conducting tests for the last three weeks,” she said in a statement issued on August 24.

It comes after a campaign for more driver examiners by a Sparwood high school student frustrated by the wait time for road tests, which gained the support of MLA for Kootenay East Tom Shypitka.

Linsangan said recruiting driver examiners could be difficult given the unique skills they require for the job.

“Particularly in a resource-based economy like the Kootenays, competition from other companies also makes it challenging to attract and retain staff,” she said.

ICBC now has three driver examiners dedicated to the East Kootenay and is currently booking road tests for Fernie this month and Sparwood in October.

By making improvements to its operations this year, the company has increased the number of road test appointments available in the region.

The East Kootenay, however, continues to have a high rate of “no-shows”, which is contributing to wait times.

“On average, one in five tests are cancelled because either the customer didn’t show up or they arrived with a vehicle that was unsuitable for a road test,” said Linsangan.

“Whenever a customer skips their road test without letting us know or arrives with a vehicle that isn’t fit to drive, they’re impacting other drivers who are waiting for a chance to get their license.

“We encourage drivers that cannot make their appointment to please call us or cancel their appointment online 48 hours before their appointment.”

Drivers who don’t have an appointment are encouraged to consider waiting on standby during testing days in Sparwood and Fernie.

In an effort to reduce wait times, ICBC has shared the 10 most common reasons a vehicle might not be accepted for a road test:

1. Cracked or illegally tinted windshield or windows

2. Dash warning lights (e.g. air bag) that affect the safe operation of the vehicle

3. Seatbelts not working or frayed

4. Brake lights, signal lights or headlights not working or with badly cracked or missing lenses

5. Vehicle not properly licensed or insured

6. Unsafe or illegal vehicle modifications

7. Horn not working

8. Unsafe tires

9. Doors or windows not operating (e.g. doors don’t open from inside)

10. Gas tank or electric charge too low

Just Posted

Forestry workers set to begin job action in Kootenays

Operations in Castlegar, Cranbrook, Galloway, Elko, Radium, Golden may see job action this week.

Your Mountain Minute for November 15

Golden’s weekly 60-second news recap… Continue reading

UPDATE: Highway 1 in Golden reopened

UPDATE: The Trans-Canada Highway east of Golden has been reopened. Crews were… Continue reading

Golden council considers cannabis zoning

The Town of Golden is going through the motions and deciding how… Continue reading

Golden’s landfill may not be to blame for water contamination

A resident who lives beside the Golden Landfill has asked the Columbia… Continue reading

Six students arrested, charged in sex assault probe at Toronto all-boys school

The school’s principal, Greg Reeves, described the video of the alleged sexual assault as ‘horrific’

Police looking into two more incidents at private Toronto all-boys’ school

Police and the school have said two of the prior incidents involved an alleged sexual assault

Bovine tuberculosis found in cow on southern B.C. farm

CFIA said the disease was found during slaughter and they are investigating

Air force getting more planes but has no one to fly them, auditor warns

The report follows several years of criticism over the Trudeau government’s decision not to launch an immediate competition to replace the CF-18s.

B.C.’s Esi Edugyan wins $100K Giller prize for Washington Black

Edugyan won her first Scotiabank Giller Prize in 2011 for Half-Blood Blues

Bolder action needed to reduce child poverty: Campaign 2000 report card

The report calls for the federal government to provide more funding to the provinces, territories and Indigenous communities to expand affordable, quality child care.

Judge bars US from enforcing Trump asylum ban

Protesters accused the migrants of being messy, ungrateful and a danger to Tijuana; complained about how the caravan forced its way into Mexico, calling it an “invasion.”

Ottawa Redblacks defensive back Jonathan Rose suspended for Grey Cup

Rose was flagged for unnecessary roughness and ejected for contacting an official with 37 seconds left in the first half following a sideline melee after a Tiger-Cats reception.

Mistrial declared in Dennis Oland’s retrial in father’s murder

The verdict from Oland’s 2015 murder trial was set aside on appeal in 2016 and a new trial ordered. Richard Oland, 69, was found dead in his Saint John office on July 7, 2011.

Most Read