Service comes before photo-ops on new B.C. website

Government communications have traditionally been built around a stream of propaganda, with the emphasis on pictures and text arranged to show the ruling politicians of the day in a flattering light.

Environment Minister Terry Lake meets with mascots in Stanley Park Sunday to mark the 100th anniversary of B.C. parks. Such items no longer take precedence on the B.C. government website.

Environment Minister Terry Lake meets with mascots in Stanley Park Sunday to mark the 100th anniversary of B.C. parks. Such items no longer take precedence on the B.C. government website.

VICTORIA – Government communications have traditionally been built around a stream of propaganda, with the emphasis on pictures and text arranged to show the ruling politicians of the day in a flattering light.

Mundane public services like permit application forms have been more difficult to find, requiring citizens to know which ministry is responsible for which service. And less flattering information has often been available only to those who demand it under freedom of information legislation.

Some of that changed for the B.C. government Tuesday, as it unveiled a reorganized set of official websites that chooses information priorities based on what citizens are most likely to be looking for.

The home page of the B.C. government website still features the smiling portrait of Premier Christy Clark. But it’s now as easy to find a cabinet minister’s travel expenses as it is to find a picture of his or her latest ribbon-cutting.

Services and application forms are now prominent on the main government website, based on the number of public requests for them and surveys conducted in recent months. Features such as DriveBC and emergency flood updates are included in a “carousel” of most popular sites at the centre of the home page.

B.C. Information and Privacy Commissioner Elizabeth Denham issued a report last year that called on the provincial government to begin routine disclosure of information.

Denham said Tuesday the new policy requires ministries to routinely post responses to freedom of information requests, and designate categories of information for routine release at no charge. She is encouraged by the first step and plans to monitor the effort to see that it is maintained.

“This policy demonstrates intent by government to adopt a presumption favouring disclosure,” Denham said.

NDP citizens’ services critic Doug Routley said the changes make it easier to find routine information, but they don’t do anything about search fees, delays and obstacles used by government to keep politically sensitive information out of view. Critics have fought for years to get details such as sea lice data for salmon farms or the reasons for the B.C. Rail sale, he said.

“You roll a document through the cabinet room on a trolley and they call it advice to government,” and therefore secret, Routley said.

The project also includes a searchable public database of government statistics on more than 2,000 subjects such as birth rates, public sector salaries and school test scores. Clark said the intention of DataBC is to allow independent researchers to find new ways to use the data and contribute to public policy.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

COVID-19. (Image courtesy CDC)
81 new cases of COVID-19 detected in Interior Health Friday

One additional staff member at Kelowna long-term care home tests positive, no new deaths

Jake Jeannotte, age six, holds a Whisky Jack – another name for Gray Jay, Canada Jay or Camp Robber – a common bird that can be seen on the bird count. 
(Contributed)
Bird count back for 31st year

There are some slight modifications to the bird count to accomodate for COVID-19

(File)
One death and 82 new cases of COVID-19 in Interior Health

1,981 total cases, 609 are active and those individuals are on isolation

Paramedic Jason Manuel, dressed in PPE, inspects an ambulance at Station 341 on Nov. 30. (Phil McLachlan - Black Press Media)
Second wave, twice the anxiety; Okanagan paramedics reflect on pandemic from the front line

‘I don’t know who that (next) person is going to be, I don’t want it to be me or my family’: Paramedic

Dr. Albert de Villiers, Chief Medical Health Officer for the Interior Health Authority. (Contributed)
‘People need to start listening’: IH top doc combats COVID-19 misconceptions

Dr. Albert de Villiers says light at the end of the tunnel will grow in step with people’s adherence to PHO guidance

Pickleball game in Vancouver on Sunday, November 8, 2020. B.C.’s public health restrictions for COVID-19 have been extended to adult team sports, indoors and outside. THE CANADIAN PRESS/Darryl Dyck
711 more COVID-19 cases detected in B.C. Friday

‘Virus is not letting up and neither can we’

It was an opening day filled with blue skies, sun and COVID-19 protocols at Vernon’s SilverStar Mountain Resort Friday, Dec. 4, 2020. (Brendan Shykora - Morning Star)
VIDEO: Passholders enjoy sunny opening day at Silver Star Mountain

Resort staff say parking reservations, COVID-19 protocols went smoothly Friday, Dec. 4

Demonstrators, organized by the Public Fishery Alliance, outside the downtown Vancouver offices of Fisheries and Oceans Canada July 6 demand the marking of all hatchery chinook to allow for a sustainable public fishery while wild stocks recover. (Public Fishery Alliance Facebook photo)
Angry B.C. anglers see petition tabled in House of Commons

Salmon fishers demand better access to the healthy stocks in the public fishery

(Hotel Zed/Flytographer)
B.C. hotel grants couple 18 years of free stays after making baby on Valentines Day

Hotel Zed has announced a Kelowna couple has received free Valentines Day stays for next 18 years

Farmers raise slogans during a protest on a highway at the Delhi-Haryana state border, India, Thursday, Dec. 3, 2020. Prime Minister Justin Trudeau rejected the diplomatic scolding Canada’s envoy to India received on Friday for his recent comments in support of protesting Indian farmers. Tens of thousands of farmers have descended upon the borders of New Delhi to protest new farming laws that they say will open them to corporate exploitation. THE CANADIAN PRESS/AP-Manish Swarup
Trudeau brushes off India’s criticism for standing with farmers in anti-Modi protests

The High Commission of India in Ottawa had no comment when contacted Friday

Nurse Kath Olmstead prepares a shot as the world’s biggest study of a possible COVID-19 vaccine, developed by the National Institutes of Health and Moderna Inc., gets underway Monday, July 27, 2020, in Binghamton, N.Y. U.S. biotech firm Moderna says its vaccine is showing signs of producing lasting immunity to COVID-19, and that it will have as many as many as 125 million doses available by the end of March. THE CANADIAN PRESS/AP-Hans Pennink
Canada orders more COVID vaccines, refines advice on first doses as cases reach 400K

Canada recorded its 300,000th case of COVID-19 on Nov. 16

Apartments are seen lit up in downtown Vancouver as people are encouraged to stay home during the global COVID-19 pandemic on Thursday, Dec. 3, 2020. British Columbia’s deputy provincial health officer says provincewide data show the most important area B.C. must tackle in its response to the COVID-19 pandemic is health inequity. THE CANADIAN PRESS/Marissa Tiel
Age, income among top factors affecting well-being during pandemic, B.C. survey shows

Among respondents earning $20,000 a year or less, more than 41 per cent reported concern about food insecurity

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

Interior Health says Salmo’s COVID-19 cases have been contained. Photo: Wikimedia Commons
Interior Health: Salmo’s COVID-19 cases are contained

Every person who tested positive has recovered

Most Read