An application by Rider Express to increase its service between Vancouver and the Alberta border has received the nod from B.C.’s Passenger Transportation Board. (Rider Express photo)

Rider Express to add stops, daily trips that will service the Shuswap

Bus company receives approval from Passenger Transportation Board

Rider Express has been given the right-of-way to increase its bus service in B.C.

B.C.’s Passenger Transportation Board said yes to an application by the Regina-based bus company to increase the minimum frequency of its route from Vancouver to the Alberta border, as well as adding three stops. The three stops are: Sorrento, Chase and Surrey.

The decision, dated June 22, approves providing a minimum frequency of one trip per day, an increase for several communities from a minimum of two trips per week. Those communities include Golden, Revelstoke, Sicamous and Salmon Arm.

The route in question, Route A, serves a minimum of 10 communities from Vancouver to the B.C./Alberta border along corridors that include Highways 1 and 5: Golden, Revelstoke, Sicamous, Salmon Arm, Kamloops, Merritt, Hope, Chilliwack, Abbotsford and Vancouver.

Read more: Lack of bus service leaving residents stranded

Read more: Kootenay bus fueled by vegetable oil to begin service next month

The application from Rider Express stated its ridership from the start of its operation has steadily increased.

“The applicant provided a table summarizing ticket sales and seating capacity from May 2019 to November 2019 which indicated an overall significant increase in the number of passengers over that period. The applicant acknowledged that the period covered did not include winter months, but expressed confidence that the winter months would continue the trend,” stated the transportation board’s decision.

The board decision also noted that because Rider Express has applied to increase its service and not acquire a new route, “this will put the onus on the applicant to continue daily service in both directions and provide greater certainty to passengers.”

The decision made note of eight complaints about the company that had been received by the Passenger Transportation Branch between January and October 2019. Seven were substantiated and resolved.

“In my view this number and frequency of violations is troubling. However, I note that no violations after October 2019 have been brought to the board’s attention. This bodes well and is an indication that Rider Express understands that it must comply with the conditions of its licence,” reads the decision.

Read more: 2018 – New bus route to replace Greyhounds along Trans-Canada Highway

Read more: Alberta company proposes expanded bus service in Shuswap

Conditions of the approval include posting schedules online and making its reservation system available to the public no later than Aug. 31, 2020.

The decision made reference to Ebus, the main competitor of Rider Express. Ebus operates a service between Vancouver, Kamloops and Kelowna and the two companies’ routes partially overlap.

“Ebus did not make a submission on this application and Rider Express states that the majority of its travellers’ destinations or origins are stops not served by its competitor.”

On its website, Ebus announced that it safely and responsibly relaunched on June 4 its Vancouver/Kamloops/Kelowna schedule.


marthawickett@saobserver.net
Like us on Facebook and follow us on Twitter

Salmon ArmTransportation

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

Horrifying video shows near head-on collision by Golden

The video was captured on dash cam along Highway 1

Morning Start: Dogs can smell cancer

Your morning start for Tuesday, July 7, 2020

Save-On-Foods donates to Golden Food Bank

The funds were a part of the Pay It Forward campaign.

Collision results in train derailment just east of Golden

The derailment occured Sunday night, according to a statement from CP.

QUIZ: A celebration of dogs

These are the dog days of summer. How much do you know about dogs?

84-year-old Okanagan resident finishes 12,000-piece puzzle

Willie Tribiger started the puzzle in 2013, completing it in six and a half years

Aces aplenty at Okanagan golf course

Vernon Golf and Country Club has 14 recorded holes-in-one since April 30

Fraser Valley woman complains of violent RCMP takedown during wellness check

Mounties respond that she was not co-operating during Mental Health Act apprehension

B.C. sees 12 new COVID-19 cases, no new deaths

Three outbreaks exist in health-care settings

Lost dog swims Columbia River multiple times searching for home

The dog was missing from his Castlegar home for three days.

Booze on beach extended through summer in Penticton

Pilot project will stay in place until Oct. 15

Sad ending in case of missing Okanagan senior

Body of Vernon man Wayne Orser found floating in Okanagan Lake Tuesday, July 7

COVID-19: B.C. promotes video-activated services card

Mobile app allows easier video identity verification

ICBC to resume road tests in July with priority for rebookings, health-care workers

Tests have been on hold for four months due to COVID-19

Most Read