New agent for Service BC

Government agent to service area.

The new Government Agent in Golden Kerstin Behrens-Bolt (above left)  is pictured with Lisa Wilsgard at the Service BC office.

The new Government Agent in Golden Kerstin Behrens-Bolt (above left) is pictured with Lisa Wilsgard at the Service BC office.

Golden has a new Government Agent working for Service BC. Kerstin Behrens-Bolt took over the position as of August 2.

“I am responsible for the workings of the office in Golden and in Invermere. I work for Service BC and we provide services to citizens of British Columbia,” Behrens-Bolt  said.

The office which is situated in the Court House in Golden provides a wide variety of services that include severything from ambulance billings to wills notice and wills search applications.

“We represent many different services and ministries of the provincial government,” Behrens-Bolt  said.

She went on to explain how the chance to work as a government agent came to her.

“The opportunity arose and I thought it would be very interesting to work in the public service. Customer service is a big part of my background. I came from the banking world. It was a huge part of what I did every day. This seemed a really good fit for my skill set.”

Behrens-Bolt has lived in Golden for about ten years and is looking forward to helping people understand all of the services the office provides for residents.

“I get a lot of question about what we are. I had those questions myself when I applied. I went online and saw what was offered and it was quite an extensive list of different services. From hunting and fishing licenses to vital statistics to marriage and birth certificates,” Behrens-Bolt said.

Learning about all the services has been one of the enjoyable aspects of her new job. “There is nothing quite as nice as having a job that is different every day. Different faces and helping people with different problems,” she said.

Behrens-Bolt  also felt that this type of position is vital for people who live in rural areas like Golden.

Behrens-Bolt also said that she has been receiving a great deal of help from her co-worker Lisa Wilsgard who has worked at the office for about six years.

“She is extremely knowledgeable.  She is great,” Behrens-Bolt  said.

The office recently moved into the same Building as the Court House at 837 Park Drive. To learn more about Service BC check out the website at www.service bc.gov.bc.ca