Kicking Horse Ford is being recognized on a national level. Kicking Horse Ford Dealership has earned the 2010 President’s Award by Ford Motor Company of Canada, LTD.
The award, which recognizes Lincoln and Ford dealerships for their satisfaction and customer service annually, notified Kicking Horse Ford of their achievement last week.
“The award means so much, as it is voted on by our customers,” says Dan Maisonneuve, Kicking Horse Ford’s dealer principal.
Maisonneuve has been with Ford for twenty years and began work at Kicking Horse Ford in 2002.
“Customer satisfaction is everything to us, I am very proud to have such a great team who shares my passion for the business.”
It was in 2000 that the President’s Award was created in order to recognize dealerships and the award is based on surveys and feedback that is given by the customers.
The President’s Award is considered the highest dealership honour and the approximately 500 dealerships across Canada are all eligible to win it. This year, Kicking Horse Ford proved to be in top ranks with superior customer satisfaction.
“We are fortunate to have such a great support from the local community. Earning the President’s Award signifies our entire staff’s dedication to delivering superior customer satisfaction day in and day out.”
2010 was the first year in fifty that Ford of Canada was named the best selling manufacturer in the industry. This is largely due to communities and dealerships who have a passion for the people they are selling to.
Al McCormick, Canadian vice president of Ford Customer Service Division says that “the President’s Award is a testament of our gratitude to those dealers who are committed and excel in delivering the highest quality service.”