Kicking Horse Ford in Golden was once again recognized as one of the top dealerships in Canada and was awarded the Presidents Diamond Club Award for the 9th time.
The local business was the only dealer in the Kootenay region to receive the award, which is based on of customer satisfaction.
“There was only one winner in our group and we were fortunate it was us,” said Dealer Principal and General Manager of Kicking Horse Ford, Dan Maisonneuve
The fact that the award is based mainly on customer satisfaction means a great deal to Maisonneuve.
“It is about taking pride in our customer satisfaction. The customers are the life blood of anybody’s business and if you do not look after them someone else will,” he said. “We really appreciate the feedback from the customers. We received the award because of them and our staff.”
This is the ninth time Kicking Horse ford has won the award, and every time has been special.
“We monitor them daily and they are a great tool for us. It is a very competitive environment and once you have won one of them in the past you want to keep winning it.”
Maisonneuve added he also takes a great deal of pride in helping out local groups who do so much for the community.
“We have been fortunate to work with several charity and service groups in town. We want to continue doing this because there are some great organizations in town that deserve local business support,” he said.
“I am a big believer in keeping it local. There is nothing wrong with the national charity organizations…we are small and have to look after each other.”