Air Canada only allows emotional support dogs on their flights. (Black Press file photo)

Everything you need to know about comfort animals on Canadian airlines

Air Canada only allows emotional support dogs, while WestJet accepts a much broader range

Miniature horses, monkeys and pigs can legally fly as emotional support animals on at least one Canadian airline, but a travellers’ advocate says most jet-setting comfort animals are far less exotic and are a truly necessary accommodation for people with disabilities.

Unusual animal encounters at the airport have been making headlines in recent weeks.

United Airlines turned away a passenger who tried to board a flight with an emotional support peacock last month, and a Florida woman claimed last week that an airline employee told her to flush her dwarf hamster down a toilet after refusing to let the pet on the plane.

Passenger rights activist Gabor Lukacs, who has waged numerous legal battles against Canadian airlines, said the attention paid to these sensational cases undermines the rights of people with disabilities who need emotional support animals to fly comfortably.

“We need to move away the focus from the animal to the fellow passenger,” said Lukacs.

“The animal is not there as a kind of luxury, they are simply there to make sure that a person with a disability is able to enjoy the same way to travel as people who don’t have disabilities.”

Air Canada and WestJet both have policies on their websites regarding emotional support animals and require that a passenger provide documentation from a licensed mental health professional certifying the need for the animal.

Air Canada only allows emotional support dogs on their flights.

WestJet accepts a much broader range of emotional support animals including cats, miniature horses, pigs and monkeys, and said decisions about other “unusual animals” are made on a case-by-case basis, except for those that pose health risks such as rodents and reptiles.

Neither airline agreed to be interviewed about their policies.

READ MORE: Fraser Health introduces first hospital ‘trauma dog’ in B.C.

Lukacs said Canadian airlines are obliged to accommodate emotional support animals for people with disabilities and failure to do so would amount to a form of discrimination.

He said the only exception would be if the animal poses a substantial risk of harming other passengers, but insisted that overwhelmingly, pets on planes cause little disruption.

Douglas Tompson said on a recent flight from Saskatoon to Toronto he was seated near a passenger who took her cat out of its carrier and started playing with it, to the coos of flight attendants.

His throat started to tingle.

Tompson, who is highly allergic to cats, said the flight attendants had to give him a Benadryl from a first-aid kit to reduce the redness and swelling, but he was still itching and wheezing as he boarded his next two flights on his more than 24-hour journey.

He said he was told to give the airline a doctor’s note about his allergy so they could create a “buffer zone” if he were to again share a plane with a feline.

“The flight crew make a big deal about peanut allergies … I wish that they’d make the same announcement for cats,” Tompson said.

Lukacs sees the allergy issue in terms of two passengers having different disabilities, and both deserving to be accommodated.

While some have expressed suspicions about pet owners seeking fake documentation for emotional support animals, Lukacs said trying to fly with an animal under false pretenses would amount to “fraud.”

“As a matter of equity … we don’t consider that people should be paying extra just because they have a disability,” he said.

“They have the right to the flight and enjoy travel the same way as anybody else.”

Adina Bresge, The Canadian Press

Just Posted

Business Profile: OK Tire offers high-quality service

By Sarah Wegelin OK Tire provides clients with high quality mechanical and… Continue reading

Highway 1 to be closed for avalanche control west of Revelstoke today

The Trans Canada Highway west of Revelstoke will be closed today for… Continue reading

Live Kicks announces second half of winter lineup

By Golden Star Staff Music lovers in Golden can rejoice for the… Continue reading

Snowed in Comedy Tour brings laughs to Golden

The Snowed in Comedy Tour arrives in Golden once again on January… Continue reading

VIDEO: Car flies across median, flips over edge of B.C. overpass

Dash cam footage shows vehicle speeding across Brunette Avenue overpass in Coquitlam

UPDATE: Accused B.C. high school killer found fit to stand trial

Gabriel Klein is accused in the 2016 stabbing death of Letisha Reimer at Abbotsford Senior Secondary

Right-wing, neo-Nazi, white supremacist groups an increasing concern: Goodale

Ten people died in April 2018 when Alek Minassian allegedly drove a rental van down the busy stretch in Toronto

Canadian stock exchanges to conduct lottery for ‘POT’ ticker amid high demand

The symbol became available after fertilizer Potash Corp. officially merged with Agrium Inc. in early 2018

Millennial Money: Don’t let Instagram envy get you into debt

A full 48 per cent of U.S. households have credit card debt

Jury debates fate of man accused of killing 12-year-old B.C. girl 40 years ago

Police allege Garry Handlen told a cop how he abducted, sexually assaulted and strangled Monica Jack in May 1978

B.C. city’s computer system suffered malware attack last year

No personal data was compromised when City of Cranbrook was hit by ransomware last spring.

Letters on way to all homeowners in B.C. speculation tax communities

Property owners have to register to avoid vacant-home tax

Most Read